The insurance claims industry has never been short on complexity. Between policy language, coverage questions, regulatory requirements, documentation, litigation, customer expectations, and the sheer logistics of getting people back to normal after a loss, there is plenty to keep claims professionals busy.
Next Gen Claims: What is A Claims Adjuster in 2026?
By Awais Farooq, CPCU®, AIC®, AIC-M®, LPCS Claims adjusters sit at the intersection of policy, risk, and human experience. Adept at helping individuals or businesses ... Read More
Why the Future of Claims Performance Depends on Connected Intelligence
Article Submitted by Awais Farooq Across claims organizations, AI conversations remain largely focused on accelerating decision-making and predictive analytics. But as claims become increasingly complex, many organizations are still grappling with the most ... Read More
Preventing Electric-Grid Wildfire Ignitions
One single unanswered question, how the fire started, will govern how
billions of dollars in losses are ultimately allocated between carriers, a utility, and a state wildfire
fund.
When the Grid Sweats – How Extreme Heat Becomes Insurance Problems
Every summer now seems to set a new record, and 2026 has been no exception. In the run-up to the Fourth of July, a brutal ... Read More
3 Concerns Facing Our Industry
The insurance claims industry is changing quickly, and some of the biggest shifts are happening behind the scenes. They may not make headlines outside of ... Read More
What is Social Inflation and How is it Hurting Your Loss Ratio
Let’s be honest. When most people in our industry hear the term “social inflation,” they nod along, maybe drop it into a slide deck, and … Read More
Government CAT Protection – What States Like California are Teaching Us
When the Palisades and Eaton fires tore through Los Angeles County in January 2025, they didn't just destroy more than 16,000 structures. They lit a ... Read More
Reflections From Powercon 2026
Coming back from Powercon this year, I’ve found myself reflecting quite a bit on the conversations, the themes, and the direction our industry is heading. ... Read More
Fakes, Filters, and Fire Damage: Detecting AI-Generated Fraud in Property Claims
Originally presented at the PLRB Annual Conference, 2026 Written by Serges Himbaza from Populus Click Here to connect on LinkedIn Click Here to learn more ... Read More
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