The “Unavailable Tile” Argument Is Losing Ground — Here’s What You Need to Know
If you've ever filed a claim for hail damage on a tile roof, you've probably heard a version of this story before. The contractor or ... Read More
Have you checked on your HVAC system??
Most cooling towers need to be cleaned at least twice a year. Otherwise, you run the risk of dangerous bacteria buildup that pollutes indoor air quality. Cleaning your cooling tower regularly also extends the life of your equipment and keeps your system running efficiently.
Fakes, Filters, and Fire Damage: Detecting AI-Generated Fraud in Property Claims
Originally presented at the PLRB Annual Conference, 2026 Written by Serges Himbaza from Populus Click Here to connect on LinkedIn Click Here to learn more ... Read More
Be the Answer: How Service Providers Show Up in AI Results
We recently shared the results of a poll The Grounds conducted on LinkedIn. Click here to read that article. The way adjusters, carriers, and policyholders ... Read More
American Integrity Expands Into North Carolina
American Integrity Insurance Group, Inc. (NYSE: AII) (“American Integrity” or the “Company”), a leading Southeast regional property insurer with a long-standing record of disciplined underwriting and financial resilience, today announced its expansion into North Carolina.
Are you navigating business complexity with a compass or a microscope? 🧭🔭
Many professionals use Enterprise Risk Management (ERM) and Operational Risk Management (ORM) interchangeably, but they are fundamentally different disciplines. Misunderstanding this distinction can leave your … Read More
LinkedIn Poll: Do you use AI to search for service providers on insurance claims?
In the insurance claims industry, reputation has always mattered. For decades, relationships and referrals drove everything. Adjusters called the engineers they trusted. Carriers relied on ... Read More
The Grounds Announces the Launch of Its New Job Board
It's all about who you know... 54% of people in 2025 reported getting their job due to a personal or professional connection. We’re excited to ... Read More
Sponsor Spotlight: Delete Risk — Protecting Critical Operations When It Matters Most
We’re excited to feature Delete Risk as this month’s sponsor of Claims Grounds! If you’ve ever wondered who helps businesses manage the chaos after a ... Read More
All Shook Up – Earthquake Updates
Back in November 2025, I had the opportunity—along with several colleagues—to present a seminar at a Lloyd’s Syndicate in London focused on earthquake insurance claims ... Read More
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