Insurance Claims News and Resources

The “Unavailable Tile” Argument Is Losing Ground — Here’s What You Need to Know

If you've ever filed a claim for hail damage on a tile roof, you've probably heard a version of this story before. The contractor or ... Read More

Have you checked on your HVAC system??

Most cooling towers need to be cleaned at least twice a year. Otherwise, you run the risk of dangerous bacteria buildup that pollutes indoor air quality. Cleaning your cooling tower regularly also extends the life of your equipment and keeps your system running efficiently.

Fakes, Filters, and Fire Damage: Detecting AI-Generated Fraud in Property Claims

Originally presented at the PLRB Annual Conference, 2026 Written by Serges Himbaza from Populus Click Here to connect on LinkedIn Click Here to learn more ... Read More

Be the Answer: How Service Providers Show Up in AI Results

We recently shared the results of a poll The Grounds conducted on LinkedIn. Click here to read that article. The way adjusters, carriers, and policyholders ... Read More

American Integrity Expands Into North Carolina

American Integrity Insurance Group, Inc. (NYSE: AII) (“American Integrity” or the “Company”), a leading Southeast regional property insurer with a long-standing record of disciplined underwriting and financial resilience, today announced its expansion into North Carolina.

Are you navigating business complexity with a compass or a microscope? 🧭🔭

Many professionals use Enterprise Risk Management (ERM) and Operational Risk Management (ORM) interchangeably, but they are fundamentally different disciplines. Misunderstanding this distinction can leave your … Read More

LinkedIn Poll: Do you use AI to search for service providers on insurance claims?

In the insurance claims industry, reputation has always mattered. For decades, relationships and referrals drove everything. Adjusters called the engineers they trusted. Carriers relied on ... Read More

The Grounds Announces the Launch of Its New Job Board

It's all about who you know... 54% of people in 2025 reported getting their job due to a personal or professional connection. We’re excited to ... Read More

Sponsor Spotlight: Delete Risk — Protecting Critical Operations When It Matters Most

We’re excited to feature Delete Risk as this month’s sponsor of Claims Grounds! If you’ve ever wondered who helps businesses manage the chaos after a ... Read More

All Shook Up – Earthquake Updates

Back in November 2025, I had the opportunity—along with several colleagues—to present a seminar at a Lloyd’s Syndicate in London focused on earthquake insurance claims ... Read More

How Subrogation Can Benefit a Policy Holder

Article written by: Ashley Andrews & Danielle Kaminsky Subrogation is an often overlooked but important part of the insurance claims process. After an insurer pays a ... Read More

The Importance of an Experienced Construction Defect Team

There is an old phrase – Delivering on a dime. It means getting strong value for your money, particularly on a purchase. There is a ... Read More

Let’s Play a Forensic Game

By Tim Molony, CPCU AIC - Click Here for Tim's LinkedIn Insurance claims professionals know that what’s pictured isn’t always what it seems. That’s exactly ... Read More

Coffee with Kev – Jeff Morgan

This week I’m joined by Jeff Morgan, Claims Manager at Allianz Commercial, for a great conversation that hits on all the good stuff: a little ... Read More

3 Coffee with Kev’s That You Must Watch

It all began at Forte… with a few memorable moments that still make me smile — including some notable episodes with Sean Poynter from OWP ... Read More

Survey Results – One All-Important Metric

So we asked on our LinkedIn page and got results from carriers, independents, consultants, restoration, and AI solutions providers—and forced the choice.

The “Why” Behind the Grounds

Why did I start The Grounds? One word… Community. Click here to learn more!